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I’m a multi-disciplined designer, researcher and strategist looking to shape the future by seeing how the small parts fit into the bigger picture!

Having grown up between France and the UK, I developed a passion for understanding people and languages and this led me to initially study Italian at university. Since then I have worked in all sorts: archiving, events, copy editing, services, website and database systems, to name a few before going to the Umeå Institute of Design for my masters in Interaction Design.

This thirst for understanding different ways of making, thinking and doing led me to design. I believe the recipe for success lies in experience insight from people, expertise from different professions, while always reflecting on the ethical and environmental implications of our work.

I’m fascinated by the details in the meeting point between the physical , digital and social and how that can impact different forms of life, as well the systemic forces around it. I love creating things that encourage people to develop, connect and empathise with each other and their world. Whatever the project, I want to keep learning, hopefully with a playful twist!

I’m currently Thinking A lot about..

design ethics, AI & machine learning, life centred design, strategic design, qualitative and quantitative research, policy design, intersectionality, democratising technology

✉️conniejehu@gmail.com

🤙 (+44) 7816470571

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2023
Laerdal Medical (www.laerdal.com)
UX Designer/ Design Researcher

• Researching and designing the user experience for the new Laerdal obstetric simulator

• Translating multiple user needs in simulation into a user requirements, stories and designs

• Integrating new technology such as MR and Conversational AI within the existing platform

2022
Livework Studio (www.liveworkstudio.com)
Service Designer (Freelance)

• Research, prototyping and design for the north star of a future battery electric vehicle service.

• Carrying out desktop research and strategy around speculative future opportunity areas, anticipating future scenarios and tech developments

2020 - 2021
Frolic Studio (www.frolicstudio.com)
Interaction Designer/ Design Researcher

• Leading user research for a COVID-19 decontamination box project in Uganda.

• Distilling research results for the team and clients, in bringing key insights into the design and ideation phase.

• Key designer in strategy and service design and interface development for various projects for different variety of clients.

2020     
Philips
Experience Design Intern

• Responsibility for researching and devising the Haptic and Sound sections for the Philips Product Design Language System, used across the design studios around the world. Tying the legacy of past products into a vision for how to use these senses in the future products.

• Devising a kit for Haptic and Sound prototyping within Philips Design.

• Working on various interaction, service and UX projects within the Digital Innovation Team in Amsterdam

• UX and prototype building for Image Guided Therapy systems

2018-2020
Freelance Design Consultant

• Working as a digital design consultant for various start ups in the UK and Sweden

2015 – 2018       
Younger Lives
(www.youngerlives.com)

• Communications development during launch of the 7 week plan, including editing content for printed and email formats of the plan.

• Devising surveys for feedback on the plan, including habit changing tracking.

• Designing and running the accounting processes in place.

2015-2016
John Randall Books of Asia        
(www.booksofasia.com)

• Managing and input of design to the development of a new website for the company, coordinating the demands of the CEO with the web developer.

• Rearranging the indexing and database systems to make them more user friendly.

• Filing and creating an index for the photographs of the book collection.

2012-2015
UK Council for Psychotherapy
Membership and Events Coordinator 
(www.ukcp.org.uk)

• Dealing with member and public queries and renewals over the phone, via email and LinkdIn.

• Devising, running and assisting with various conferences, workshops and staff engagement initiatives including Psychotherapy Awareness Day and a database training programme.

• Input into workshops for the Digital Delivery Project, focusing development and improvement the new website and database.

• Handling data extraction from the Integra database for reports for senior management staff as well as proposing and instigating ideas for data access and storage on the database.

2011 - 2012
Dojupa Group
Event Host

• Working on high profile car events, such as Formula 1 and dealing with clients such as Sony America and Warner Brothers

• Leading and working within a team of staff at Formula 1 races, ensuring that the team are aware of the schedule and what is required of them in a given situation throughout the event, including daily briefing.

• Forming working relationships with clients before, during and after the event.

• Acting as interpreter between Italian, French and American clients in coordinating staff from different countries.

2011-2012
Chambers and Partners
Researcher/Writer

• Researching a wide spectrum of legal markets including Banking & Finance in Greece and Dispute Resolution in Romania.

• Carrying out in depth telephone interviews with clients and lawyers.

• Writing succinct editorial detailing my findings and compiling a ranking of law firms and lawyer for each market based on detailed research.

 2009 - 2012
Tibet Relief Fund
Assistant to the Fundraising Manager

• Event assisting for the Dalai Lama´s 75th birthday festival and Dalai Lama visits to the UK, including researching and contacting venues, potential sponsors and stallholders.

• General office duties, secretarial, admin and archiving - including use of the database FileMakerPro.

2010 - 2011  
Michael Aris Trust for Tibetan and Himalayan Studies
Trust Assistant

• Initiating an archive project for the trust’s documents including letters and photographs, creating an index for these documents.

• Assistant duties to the main trustee - managing financial documents related to the trust.

2010                                     
Demotix
Editor and Publisher
(www.demotix.com)

• Managing the content of the site, editing and promoting the incoming stories via social media including Twitter and Facebook.

2022 Global Grad Show Accelerator Programme
Developing my thesis project ‘Trax’ into a business

2018 - 2021 Umeå Institute of Design
MFA Interaction Design

2017 - 2018                      Umeå Institute of Design
                                                  Industrial Design Intensive

2016                                      Morley College
                                                 Field Recording and Location Sound
                                                     (3 hours/w ,10 Weeks)

2016                                       Hawkwood Nursery/ Organiclea
                                                  Food Growing Course
                                                      (10 weeks, 1 day/week course)

2007 - 2008                         University of Bologna, Italy,
                                                   Erasmus-Socrates Student Exchange  

2005 - 2009                         University College London
                                                   B.A. (Hons) Language and Culture (2:1)
                                                       Italian, Danish and Russian

1998- 2004                           Exeter School – AS and A2 level
                                                    Mathematics (A), French (A), German (B)
                                                    Physics (B), Art &  Design (A)

Voluntary work

2018 
Ställverkert UID Union: co-editing and and co-designing the school's Wozzop Magazine.

2017
Stepney Green City Farm: helping with gardening tasks and animal feeding.

2012
Mae Tao Clinic: writing and editing donor reports for the clinic as well as the community schools project. Advising on the design of a website for the local community schools projects.

2008
Associazione Harambe Bologna, Italy : Working with migrant Roma communities in and around Bologna. 

Languages

English (native), French (native), Italian (fluent), German, Russian and Danish (basic). I am currently trying to learn Swedish. 

OTHER Passions

Other than design, I also have worked as a voiceover artist, musician and singer. I can also be found gardening and growing food, swimming and dancing whenever possible! :)